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7 Things NEVER to Say to an Insurance Adjuster After an Accident (If You Want Fair Compensation)

Things NEVER to Say to an Insurance Adjuster

After an accident, dealing with insurance adjusters can feel like walking through a minefield. One wrong word could seriously impact your claim. At The Jones Firm, we’ve seen how a single conversation with an insurance adjuster can make or break a case. Through both professional experience and personal understanding, we know exactly what’s at stake.

Why What You Say Matters after an Accident

Insurance adjusters might sound friendly, but remember – their job is to save their company money by minimizing your claim. One wrong statement could significantly reduce your compensation or even tank your case entirely. Here are seven things you should never say to an insurance adjuster:

1. “I’m Sorry” or Any Admission of Fault

Even a simple apology can be twisted into an admission of fault. After an accident, it’s natural to feel sympathetic, but expressing that to an insurance adjuster can severely damage your claim. Let the evidence and investigation determine fault – don’t accidentally take blame that might not be yours.

2. “I Feel Fine” or “I’m Not Hurt”

Never make statements about your medical condition, especially right after an accident. Many injuries take days or even weeks to show symptoms. What seems like minor soreness could develop into a serious medical condition. Adrenaline can also mask pain initially, making you feel better than you actually are.

3. “I Think…” or “Maybe…”

Avoid speculation at all costs. Statements like “I think I might have been going a little fast” or “Maybe if I had left earlier” can be used against you. Stick to the basic facts you know with absolute certainty. If you’re unsure about something, it’s better to say you need to check your records than to guess.

4. “Yes, You Can Record This”

Never agree to give a recorded statement without legal representation. Insurance adjusters are trained to ask questions in ways that might hurt your claim. These recordings can be:

  • Used to contradict your later statements
  • Edited or taken out of context
  • Used to lock you into a version of events before you have all the facts
  • Utilized to minimize your injuries or damages

5. “I Accept Your Offer”

The first offer is almost always low – way too low. We’ve seen countless cases where initial offers were just a fraction of what our clients deserved. Never accept an offer until you:

  • Complete all necessary medical treatment
  • Understand the full extent of your injuries
  • Know your future medical needs
  • Have consulted with an experienced attorney

6. “I Don’t Have a Lawyer”

Telling the insurance adjuster you don’t have legal representation immediately puts you at a disadvantage. They know you lack professional guidance and might try to:

  • Push for a quick settlement
  • Make unfairly low offers
  • Use your words against you
  • Take advantage of your lack of legal knowledge

7. “Let Me Tell You About…”

Avoid sharing details about your personal life, including:

  • Your financial situation
  • Social media activities
  • Vacation plans These details might be used to minimize your claim or question your injuries.

What You Should Do Instead

After an accident, take these important steps to protect your rights:

Document Everything

  • Take photos of all damage and injuries
  • Keep records of medical treatments
  • Save all accident-related expenses
  • Note the names and contact information of any witnesses

Seek Medical Care

Getting proper medical attention serves two crucial purposes:

  • Protects your health and well-being
  • Creates official documentation of your injuries

Contact an Attorney

At The Jones Firm, we handle all communications with the insurance company regarding your personal injury claim. Having experienced the aftermath of a serious accident in our own family, we understand how overwhelming this process can be. We ensure our clients don’t face insurance companies alone.

Let The Jones Firm Handle the Insurance Companies for You

You don’t have to navigate this challenging time by yourself. Our experience, both professional and personal, has taught us exactly how to deal with insurance adjusters to protect our clients’ rights. We’ll:

  • Handle all insurance company communications
  • Gather necessary evidence to support your claim
  • Fight for the full compensation you deserve
  • Guide you through every step of the process
  • Ensure you don’t settle for less than your case is worth

Remember, insurance companies have teams of professionals working to minimize your claim. You deserve to have someone just as experienced fighting for you. Contact The Jones Firm today for a free consultation, and let us help you avoid these costly mistakes while pursuing the compensation you deserve.

Your recovery should be your priority – let us handle the rest.

Author Bio

Geoff Jones is the CEO and Managing Partner of The Jones Firm, a personal injury law firm in Columbus, Ohio. With years of experience in personal injury law, he has zealously represented clients in a wide range of legal matters, including car accidents, medical malpractice, slip and falls, wrongful death, and other cases.

Geoff received his Juris Doctor from the Ohio State University Moritz College of Law and is a member of the Columbus Bar Association. He has received numerous accolades for his work, including being selected to Super Lawyers Rising Stars for 2022-2023.

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